Is it normal the waitress says not a problem?

Would you rather she say, "blow it out your ass"?

Judging by how you started this over a person who serves coffee saying "no problem" my guess is that you are wound up kinda tight...She might pick up on this and says no problem because there really is a problem...You.

Have you Aspergers syndrome? You somewhat remind me of a guy I know, who has aspergers and is always complaining about this kinda stuff

do you have issues?

Go for coffee at a different cafe? Lol.

Everyone says that: no problem... What's yours??

Ok the problem here is u not her. I've been waiting tables for years and everyone has that thing they say, almost like a catch phrase. It's just what she says, kinda like some waitress call everyone hun. She's normal!

I always thought it was cooler to say "no problem" rather than your welcome.

Man and for the last couple months I've been training myself to say no problem.

You guys are way too uptight. Relax, she's not trying to make it seem like "it's a problem" to serve you. Geeez.

& also if you do end up saying something to her about it & you come off as rude, she won't serve you anymore & please believe she will tell everyone that she works with that you are rude & don't know why you snapped at her over something stupid & you won't get good service. No one wants to deal with a grouch!

I say no worries all the time in response to quite a few things, If someone said no problemo then thats a different story.

Not to be rude AT ALL (seriously) but why does it really matter that much? She's just working & doing her job... I don't know. I have worked in the food industry for a long time & it's just certain phrases people that work there pick up on & it's just habit. She's just being polite/nice towards you. You could weird her out or maybe even offend her if you called her out on it.

^ I agree with dappled, you probably say things other people would say differently.. But they have to live with it. So you should just change cafes or learn to let people be.

She serves you a coffee, it's her job so why does she feel the need to say 'not a problem'?
That would annoy me too.
Why should she have to point out that it's not a problem to serve you?!

lol, I say that all the time. It's a very English thing to invert a negative rather than use a positive. If I'm having a great day and someone asks me how I am, I'd never say "I'm just super excellent, thanks so much for asking". I'd always say "not too bad" or "could be worse". I think Jewish people have a similar outlook and my city has the biggest Jewish community in this country so maybe that's where I got it from.

There are limits, though. An old boss came in dressed up very smartly one day and we asked if he was going to a wedding. He said, "yes, at least it's not a funeral". That's probably pushing it a bit but it's how people in this city often talk. I like it. If you don't, fair enough, but allow people to be themselves.

This is actually perfectly logical. Thank you is a way of offering a token of appreciation of a favor; the customary response in most languages translates roughly to "It is nothing". To most people the world over "You're welcome" would probably sound rude translated into their native language.

ive been training myself to say Dammit! instead of other swear words

Working in the service industry I tend to say "Not a problem" often, but usually only when a customer is apologizing for something. IE doing returns or if a customer read a sign wrong and chose to apologize for it I try to make sure they know it's not an issue to fix any mistakes and they haven't inconvenienced me in any way, it's my job to provide this service. I do think you should always thank the customer and that means actually saying the word thanks, however in the English language we have so many ways to convey the same meaning and I do think at least in this situation this is her way of thanking you, if not she could have just said nothing at all. After awhile in the service industry you begin to have a 'script' X happens you say Y Customer says A you say B without even thinking so it's probably something that just comes out on it's own.

I always complain about this! It's so rude when people say "no problem," like...I know. You get paid to do this task, so there shouldn't BE a problem. It's like we're troubling our waiters/waitresses,
But by them saying "no problem," they forgive us.
It's just not a good phrase.
"you're welcome" works just fine for me.