Is it normal to be frustrated when people dont tip after you gave great service
I have been a server for over 5 years in a bar/lounge. Its a pretty classy joint, our prices are comparable to the rest of the business' in the area, and quality is consistant. But... in the last two years I've seen a decline with tipping servers and bartenders. I'm not claiming to be perfect but I am a very experienced, attentive and personable server who never discriminates or has a bad attitude. I only make 2.30 an hour so tips are what pays my bills. I have always enjoyed this industry but I find myself wondering what has happened that people don't think they should tip? I thought people knew that for good service 15% is appreciated and for excellent service its 20% and above. I've had customers pull out a wad of 20's and 100's to pay for a $40 tab and leave no tip at all! It makes me so mad sometimes :-(I don't show that I'm mad of course but its like a stab in the heart since I put so much energy into giving the best service possible and insuring their experience is a great one. What do you all think?