Is it normal if i won't feel bad for anything?

I have this thing where your attitude and character really makes an impact on how I feel about you. If it's just plain ugly, then you ugly. If you're just a good person although, you have maybe a bad reputation for being lazy, or not that bright, I will still like you for having a good heart. You know how they say don't judge someone because you don't know their story? Well okay but its really hard to not dislike someone or just not dig them if their character sucks. I.E, this chick has a good work ethic, nice style, but bad attitude. She's just so grrr hate girls with attitude... before anything happens they're already looking down on you. I can't stand her negativity. But I just found out that she had open heart surgery in the past and man did my heart jump. I shook a little and just can't imagine what she went through. I looked at her different for a couple of seconds, then just remembered her attitude. I don't like it when people just change their whole perspective on someone just cause of something bad like this happened to them. I don't feel any different on their character/who they are at the moment. I would think she would be more graceful or just more positive after what she went through. I pad her on the back but that doesn't stop me from not feeling who you are as person. Having a good heart and kindness means everything for me no matter what your flaws are.