Is it normal if a stranger insults you to feel really depressed afterward
I was working really early morning today at 7:00am in a huge retail store which sells a wide range of goods.
A male customer carrying a child asked me for the location of clothing pegs.
I wasn't sure since I'm new, and everyone else was busy, so I tried to search it up on our system to find the location. The system only gave me one brand, which was in the craft and paint section. But I remember seeming some in the laundry section.
I directed him up stairs to check both.
But they soon came back down complaining that there's no aisle number I gave them for the location of the pegs. But I noticed that the man misheard me so I told him the aisle numbers again. I also asked him to wait so I could double check with one of my coworkers for the exact location of the clothing pegs. But He just ignored me and just went straght up stairs to look again.
He came back down again the last time really mad saying there's no clothing pegs upstairs and also complained how no one was up there yet to help. But what did he expect we just opened the store.
He then stormed out with his child and I tried to assure him it was on the back wall of the aisle I directed him to, but he ignored what I said and called me useless.
I was really shocked because never met a stranger that rude in my life. Its usually people I know who are rude to me.
And the clothing pegs were up stairs, my coworker assured me after the customer stormed out.
I spent my lunch break outside balling my eyes out. Then went back to work for the rest of the day.
Sorry this is a really long post. Just needed to vent. And I suffer from depression and anxiety and this just made it worse.
I wanted to talk back to the customer but I didn't know what to say, and I might of gotten in trouble by my manager. What should I have done?