Is it normal i contacted disability services at my work and...
So I'm really ill at the moment health-wise and need to take temporary disability leave from my work. My coworkers and managers all know this and expected me to be taking it the first week of July until the mid of August. I called the man who is in charge of disability and he said it would be fine, that I just need to include the doctor's note and fill out the form. I said how long should that take, he said I should receive it in within 4-5 days. It is now three weeks. I've called twice and he wasn't there, I left a message, he didn't call back.
It's getting close to the point where I was supposed to take off as I am literally unable to work right now. I had to reschedule the doctor's appointments and everything just because of this delay. On top of that, the way disability works, you only get as much money that you made in the past 8 weeks. Next week (the week I should be getting off), my manager had to cut my hours and I'm working half the amount as usual. This will effect how much I receive for disability and is not right.
is it normal that this person is ignoring me and didn't send out the paperwork?