Iin2bsuspicious of a business w/only 4 & 5 star ratings..

given the following?

I have used this business (Hairdressers for a marginalised community) on more than one occasion a few years ago. Despite being part of this community, felt like the staff thought I was a bit alien. I've had much better treatment in mainstream, gendered hairdressers even when asking for more edgy things. I've been several colours, lengths and styles!

Recently, I left a comment on a Facebook group aimed specifically at this community saying that me and some other feminine people had had some bad experience with them.

I got a comment from one of the hairdressers saying they welcomed everyone. This comment felt more than a little dismissive, defensive and unwilling to accept critique so I blocked them.

The director - who wasn't the director when I went all those years - has reached out to me. I've not responded to them yet and am seriously considering just blocking them, cutting my losses and never going again.

I think it's weird that there are no 1-3 star ratings for this business. I'd rather see some of them too, even if they clearly delusional/written by a Karen.

I just got the feeling the business wanted to cover their asses rather than actually listen to bad experiences.

Is It Normal?
Help us keep this site organized and clean. Thanks!
[ Report Post ]
Comments ( 6 ) Sort: best | oldest
  • They sound like a bunch of kooky hooples with a chip on their shoulder to me. If you feel like blocking them, then block them. You are by no means required, or obligated to change your comment. If you had a bad experience with these people then your comment is valid, and ought not to be changed, or removed.

    Comment Hidden ( show )
      -
    • I have been tempted to give their Facebook page a critical review, but never had the guts to.

      Comment Hidden ( show )
  • I have no idea what you’re saying. Did they give you the hair cut you asked for?

    Comment Hidden ( show )
      -
    • Yes but not without treating me like I was a Circus Dog from Uncanny Valley.

      What exactly are you unsure about?

      Comment Hidden ( show )
        -
      • Like what’re you asking..? Or are you just telling a story?

        Comment Hidden ( show )
          -
        • I'm asking whether it's normal to be suspicious of a business that doesn't have any 1-3 star reviews.

          Any extra story is background info. Hope this helps.

          Comment Hidden ( show )
Add A Comment