I was in your EXACT same position for my first job with being shy in retail and all that. You shouldn't be afraid to speak up. 99.9% of all customers that come in you'll neve see again so you shouldn't worry about how you sound in front of them. Just take a deep breath and say hi! I never thought I would be this outgoing in my entire life; Having a retail job has changed me as a person. You should look for another opportunity.
To shy to speak at work
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I was in your EXACT same position for my first job with being shy in retail and all that. You shouldn't be afraid to speak up. 99.9% of all customers that come in you'll neve see again so you shouldn't worry about how you sound in front of them. Just take a deep breath and say hi! I never thought I would be this outgoing in my entire life; Having a retail job has changed me as a person. You should look for another opportunity.