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It's difficult to diagnose without actually seeing the computer. Are you comfortable with running things like sfc and chkdsk in the recovery console? If not, I'd suggest getting someone else to look at it in person.
Is Windows Error Recovery normal?
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It's difficult to diagnose without actually seeing the computer. Are you comfortable with running things like sfc and chkdsk in the recovery console? If not, I'd suggest getting someone else to look at it in person.