They may be rectifying an error.
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Response to your example with a similar one:
After reading my meter (electricity) wrong one month, I was charged a larger than usual amount. The error was rectified and resulted in a few months of no charge since my account was then in surplus.
You sure they aren't compensating you for a previous overcharge.
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Otherwise, it's their fault.
If the cell-phone company logs my data usage as less than what my phone did, I won't abuse this, but I would gladly pay the lower phone bill without notifying them.
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Another example: At many educational institutions, If you get an exam re-marked, you keep the higher mark of the two, regardless of whether the new (correct) mark is the lower or higher one.
-If it's actually lower: That's what you legitimately earned, even if it was a result of their fuck-up.
-If it's actually higher: It's unfair to not give you what you actually deserve.
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I would handle it this way:
-If I score more than I pay for on a service or product from a large company, It won't hurt them and I'm fine to hang on to my bonus.
-If it will personally disadvantage someone else I won't. For Example: If someone dropped their wallet and I saw it happen, or found an ID, bank cards, or other identifying information in it, I would make every effort to get it back to it's owner with all it's contents present and intact.
Is it stealing if it's an error that you're AWARE of?
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They may be rectifying an error.
--
Response to your example with a similar one:
After reading my meter (electricity) wrong one month, I was charged a larger than usual amount. The error was rectified and resulted in a few months of no charge since my account was then in surplus.
You sure they aren't compensating you for a previous overcharge.
----
Otherwise, it's their fault.
If the cell-phone company logs my data usage as less than what my phone did, I won't abuse this, but I would gladly pay the lower phone bill without notifying them.
--
Another example: At many educational institutions, If you get an exam re-marked, you keep the higher mark of the two, regardless of whether the new (correct) mark is the lower or higher one.
-If it's actually lower: That's what you legitimately earned, even if it was a result of their fuck-up.
-If it's actually higher: It's unfair to not give you what you actually deserve.
----
----
I would handle it this way:
-If I score more than I pay for on a service or product from a large company, It won't hurt them and I'm fine to hang on to my bonus.
-If it will personally disadvantage someone else I won't. For Example: If someone dropped their wallet and I saw it happen, or found an ID, bank cards, or other identifying information in it, I would make every effort to get it back to it's owner with all it's contents present and intact.