You should watch Clerks. Lots of examples of customer idiocy in there. And a very funny film. At least you'll know you're not alone.
I used to do IT support and you wouldn't believe some of the things people did. I asked someone to send me a copy of a CD-ROM. They photocopied it and sent me that.
I went to see someone who said his mouse pointer went the opposite way to the way he moved his mouse. Well, yeah, seeing as how he had his mouse with the tail pointing towards him. I told him it was upside down and then he turned the mouse on its back and tried moving the ball about with his finger.
Some guy said that whenever he typed "i", he'd also get a space. Yeah, Courier isn't a proportional font.
The best was a woman who wanted to be talked through a software installation over the phone. I was talking to her for fifteen minutes when I asked her what she could then see on the screen. "Oh, I don't have a screen. Do I need one?" she says. Two minutes after that, it transpires she didn't even have the computer turned on.
lol, and scarily it's all true. I only did it a couple of years and couldn't believe how computer-illiterate some people were.
Someone had got hold of an old 5¼" disk (God knows where from) and because it wouldn't fit in a 3½" drive, they folded it in half and pushed it in like that.
I told one of my co-workers that a wireless power supply had been invented. I was just joking but he believed it and probably still scours the internet looking for them.
I told one guy to back up all his documents to an external hard drive. First off, he cut and pasted rather than copied and pasted. Second, he included the Windows directory. Halfway through, Windows crashed fairly fatally, as you'd expect.
One woman said that the computer was losing her documents. It took a whole day to get to the bottom of that. Turns out she just wasn't saving them. She was just turning the computer off. She was used to typewriters where, once something was on the paper, there it stayed.
One woman was given an inkjet printer and said it printed everything in black and white. It wasn't a colour printer. She phoned back a week later and said it wouldn't scan documents. It wasn't a scanner. She asked whether it could photocopy then. No, it's not a photocopier.
A man brought his PS2 in to be fixed and a colleague had someone ask him whether he could fix their kettle.
A friend asked me to fix her laptop but she's Portuguese and her language settings were Portuguese. She didn't know how to set it to English and I don't know Portuguese. She had to translate everything. Very weird using a computer via a translator.
One foreign woman complained that her computer was "bague" (rhymes with vague) and that everyone else's wasn't. I didn't know what bague was until I got there. She meant beige. Everyone else had a black computer.
You'd have to meet my mum then - she's the most computer illiterate person in the world. I daren't try to teach her about drag and drop in case she throws the laptop on the floor! The other day she was complaining that she couldn't save her photos to a DVD disc because the dvds are thicker than the cds she has! duh! She's always coming up with chesnuts like these...
Can't be any worse than my mum. When Lady Gaga was on the Royal Command Performance, she announced that Radio Gaga was singing later. And she thinks Angelina Jolie is a woman called Angela whose middle name is Julie.
Hehe, she says "Eh?" after everything you say to her, even though she's heard you perfectly well. Loads of people do it here. It's a Lancashire trick to buy more time to think of an answer. One day, I'll start doing it myself.
Is it normal to HATE Almost Everyone I Meet (Please Read)
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You should watch Clerks. Lots of examples of customer idiocy in there. And a very funny film. At least you'll know you're not alone.
I used to do IT support and you wouldn't believe some of the things people did. I asked someone to send me a copy of a CD-ROM. They photocopied it and sent me that.
I went to see someone who said his mouse pointer went the opposite way to the way he moved his mouse. Well, yeah, seeing as how he had his mouse with the tail pointing towards him. I told him it was upside down and then he turned the mouse on its back and tried moving the ball about with his finger.
Some guy said that whenever he typed "i", he'd also get a space. Yeah, Courier isn't a proportional font.
The best was a woman who wanted to be talked through a software installation over the phone. I was talking to her for fifteen minutes when I asked her what she could then see on the screen. "Oh, I don't have a screen. Do I need one?" she says. Two minutes after that, it transpires she didn't even have the computer turned on.
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SoccerStud88
12 years ago
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DannyKanes
12 years ago
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i hate u
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dappled
12 years ago
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I quite like that you do.
O M G I couldn't stop laughing :-D
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dappled
12 years ago
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lol, and scarily it's all true. I only did it a couple of years and couldn't believe how computer-illiterate some people were.
Someone had got hold of an old 5¼" disk (God knows where from) and because it wouldn't fit in a 3½" drive, they folded it in half and pushed it in like that.
I told one of my co-workers that a wireless power supply had been invented. I was just joking but he believed it and probably still scours the internet looking for them.
I told one guy to back up all his documents to an external hard drive. First off, he cut and pasted rather than copied and pasted. Second, he included the Windows directory. Halfway through, Windows crashed fairly fatally, as you'd expect.
One woman said that the computer was losing her documents. It took a whole day to get to the bottom of that. Turns out she just wasn't saving them. She was just turning the computer off. She was used to typewriters where, once something was on the paper, there it stayed.
One woman was given an inkjet printer and said it printed everything in black and white. It wasn't a colour printer. She phoned back a week later and said it wouldn't scan documents. It wasn't a scanner. She asked whether it could photocopy then. No, it's not a photocopier.
A man brought his PS2 in to be fixed and a colleague had someone ask him whether he could fix their kettle.
A friend asked me to fix her laptop but she's Portuguese and her language settings were Portuguese. She didn't know how to set it to English and I don't know Portuguese. She had to translate everything. Very weird using a computer via a translator.
One foreign woman complained that her computer was "bague" (rhymes with vague) and that everyone else's wasn't. I didn't know what bague was until I got there. She meant beige. Everyone else had a black computer.
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bigtoy
12 years ago
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You'd have to meet my mum then - she's the most computer illiterate person in the world. I daren't try to teach her about drag and drop in case she throws the laptop on the floor! The other day she was complaining that she couldn't save her photos to a DVD disc because the dvds are thicker than the cds she has! duh! She's always coming up with chesnuts like these...
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dappled
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Can't be any worse than my mum. When Lady Gaga was on the Royal Command Performance, she announced that Radio Gaga was singing later. And she thinks Angelina Jolie is a woman called Angela whose middle name is Julie.
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bigtoy
12 years ago
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Sounds like the poor old girl is getting a bit deaf!
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dappled
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Hehe, she says "Eh?" after everything you say to her, even though she's heard you perfectly well. Loads of people do it here. It's a Lancashire trick to buy more time to think of an answer. One day, I'll start doing it myself.
Eh?