Be careful you don't try to minimize the problem or suggest it is something unimportant. Don't tell them to just buck up and get over it. Don't say you did it to yourself even if that's true. If they feel like their world is falling apart, saying these things won't help at all and you become someone to not count on anymore. Maybe later you can but not while their physical or emotional pain is going on.
Is it normal that I have a hard time trying to comfort sad friends?
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Be careful you don't try to minimize the problem or suggest it is something unimportant. Don't tell them to just buck up and get over it. Don't say you did it to yourself even if that's true. If they feel like their world is falling apart, saying these things won't help at all and you become someone to not count on anymore. Maybe later you can but not while their physical or emotional pain is going on.