Weird. I always found it a lot easier to talk on the phone. You don't know what they look like and what's even better: They don't know what you look like. You can be whoever you want to be!
I usually try to keep it mellow. Speak in a relaxed voice be polite, take your time. If you always stay calm you're in charge of the conversation.
Turn it around. Imagine they feel very awkward talking on the phone, and you are there to give them comfort.
Is it normal that I have a fear of talking on the phone?
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Weird. I always found it a lot easier to talk on the phone. You don't know what they look like and what's even better: They don't know what you look like. You can be whoever you want to be!
I usually try to keep it mellow. Speak in a relaxed voice be polite, take your time. If you always stay calm you're in charge of the conversation.
Turn it around. Imagine they feel very awkward talking on the phone, and you are there to give them comfort.