You have to have the hole recess directed toward you, so the point of the straw is against the target area. The straw will then pierce down into the packaging. If you try to pierce it the other way round it would be like trying to grate cheese in the opposite direction of the grater holes.
IS IT NORMAL IF I COULDN'T PUT THE STRAW INTO THE CAPRI SUN HOLE
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You have to have the hole recess directed toward you, so the point of the straw is against the target area. The straw will then pierce down into the packaging. If you try to pierce it the other way round it would be like trying to grate cheese in the opposite direction of the grater holes.