Well the way I've always seen it is that the driver has a crummy job where they have to interact with the public constantly and deal with difficult passengers. They get a lot of abuse on an almost daily basis so it's nice to let them know that at least some passengers appreciate the job they're doing. Same reason why you would thank someone in a store for helping you find something or for processing your purchases.
I find a lot of bus drivers to be quite sound people, the few I've spoken to are also appalled at how high bus fare prices are going. They don't have any control over prices.
Is it normal, I really don't understand why people do this?
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Well the way I've always seen it is that the driver has a crummy job where they have to interact with the public constantly and deal with difficult passengers. They get a lot of abuse on an almost daily basis so it's nice to let them know that at least some passengers appreciate the job they're doing. Same reason why you would thank someone in a store for helping you find something or for processing your purchases.
I find a lot of bus drivers to be quite sound people, the few I've spoken to are also appalled at how high bus fare prices are going. They don't have any control over prices.