The UK is criticised for its awful customer service, so mystery shoppers and cameras show that a lot of young assistants chat to each other and ignore the customers.
So really, what would we really prefer?
Should we have to interrupt a private conversation while they roll their eyes and tut at us or welcome the offer of help?
IIN I hate it when people ask "Can I help you" when I enter a shop?
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The UK is criticised for its awful customer service, so mystery shoppers and cameras show that a lot of young assistants chat to each other and ignore the customers.
So really, what would we really prefer?
Should we have to interrupt a private conversation while they roll their eyes and tut at us or welcome the offer of help?
I don't mind them asking if I need help.