Is it normal for a manager to ignore an employee?

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  • An illness that affects you getting there on time? I used to have one like that myself ;)
    But seriously, I voted "yes" this is normal behaviour for a manager, not that I agree with it.
    Rightly or wrongly all she cares about is your efficacy as an employee. Maybe she thinks you're not pulling your weight or that you're taking liberties by arriving late, so she's being passive aggressive in response. Not everyone will be as understanding as your other manager.

    It's really poor form for her to ignore you when a customer had asked for her! That is bad. My advice would be to avoid asking for her if you can. She's not going to respond anyway, so at least you won't be left hanging.

    So yeah, she's a bit of a bitch which is probably normal for a manager.

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