You don't need to feel empathy to be a good listener and help. Just like feeling empathy doesn't automatically make you those things. They are related but they are two seperate skills. Like with anything, a bit is 'talent' but the vast majority is hard work. You possess the tool kit to read one wikihow article on attentive listening and practice this. Feeling a deficiency of inert empathy is no excuse. In fact very empathic people tend to be some of the most destructive ones there are.
IIN that I don't know how to show any form of emotional support/empathy?
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You don't need to feel empathy to be a good listener and help. Just like feeling empathy doesn't automatically make you those things. They are related but they are two seperate skills. Like with anything, a bit is 'talent' but the vast majority is hard work. You possess the tool kit to read one wikihow article on attentive listening and practice this. Feeling a deficiency of inert empathy is no excuse. In fact very empathic people tend to be some of the most destructive ones there are.