Google nonviolent communication. I don't know much about it but it's worth a shot. Also use "I" statements whenever you can. Instead of saying, for example, "you make me feel like crap" try saying, "when you do or say such and such I feel like crap."
It might sound corny but the Serenity Prayer is a really good resource:
God grant me the serenity to accept the things I cannot change,
the courage to change the things I can,
and the wisdom to know the difference.
I'm powerless to change the volatile people so I choose to spend as little time with them as possible.
Conflict resolution any advice?
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Google nonviolent communication. I don't know much about it but it's worth a shot. Also use "I" statements whenever you can. Instead of saying, for example, "you make me feel like crap" try saying, "when you do or say such and such I feel like crap."
It might sound corny but the Serenity Prayer is a really good resource:
God grant me the serenity to accept the things I cannot change,
the courage to change the things I can,
and the wisdom to know the difference.
I'm powerless to change the volatile people so I choose to spend as little time with them as possible.