Frequently Asked Questions
When you're signed in, you'll see a link at the top of the page that says 'My Stuff'. Click this link to see your your stuff.
This website has a lot of posts and comments on it that many people out there might be offended by. To help shield these fragile eyes from the pain of looking at such things, when Safe(r) mode is on, the site attempts to hide as much of it as possible. However, at any time, you can click on that link in the top right hand corner to reveal all the good stuff that Is It Normal has to offer. We'll remember your choice too, so you only have to click it once if you want to see everything. By the way, we call it "safe(r) mode" and not "safe mode" because we know we're not perfect and we won't be able to ever make this completely "safe". It's as safe as we can make it.
We are a very small team and we do what we can. Posts reported by the community are reviewed by our staff and if needed they are removed from the site. The same goes for comments. If you see something, say something! (report it. thanks.)
If you are the author of a post, when viewing that posts's page you will see a "Delete" button directly below the post's contents. Press this button to delete your post from the site. If you are having trouble finding it, just email us at firstname.lastname@example.org and we'll help you out.
When signed in, you'll see a small "Delete" link inside any comment of yours while your mouse is hovering over that comment. Just click that link and the comment will be permanently removed. You can also edit new comments for a few minutes after posting them by using the "Edit" link.
Send us your request via the contact page ( /help/contact ) and we will take care of this for you. Thanks. Please don't delete your entire account just to get rid of one post (see above) or to disable email notifications for comments (you can do this from your settings page). Also, if you'd prefer to just change your username rather than delete your account, you can submit that request via the feedback form as well (tell us what you want to change it to!!).
IIN costs money to run, so unfortunately we need the ads. Servers, moderators, programmers, etc. BUT, we don't show any ads to registered users and registration is quick and free. So, sign up for a free account and you'll have a nicer, ad-free IIN experience.
If you've forgotten your password or your username you can fill in the form here: http://www.isitnormal.com/forgot-password/ We'll look up your email address and send you a link to reset your password. Don't forget to check your spam folder for the email if it doesn't come soon.
You don't have to make a new account just to change your username! Please use the feedback form and TELL US WHAT YOU WANT TO CHANGE IT TO. If you do that, we'll change it for you.
No. Only with your comments.
If you're absolutely sure your username and password are correct, then most of the time this happens because your account has been disabled by our moderators, usually for being under the age of 18. You probably wrote about the fact that you're underage in one of your comments or posts. The fact that you need to be 18 to sign up for this site is made extremely clear during the sign up process and we need to enforce this. If you'd like to appeal such an action (if your little brother used your account or something), just send us an email via the feedback form and we'll investigate further.
1) If the person is violating the community guidelines, please report any objectionable posts or comments that they are making so that we can look into it.
2) You reserve the right to block any IIN user. There will be a link to block a member at the top of their profile page. Click that and you will no longer see any comments by them, and they will no longer be able to see your comments or your posts.
IIN has strived to be as anonymous and free-speech friendly as possible since its inception. It is with great sadness that we added the email verification requirement. This was done as a measure, among others, to help stop people who were seeking to disrupt the site and ruin the ability for others to have productive conversations. We wish we didn't have to do it, but it had to be done. We will NEVER give your email address to any 3rd party and we will never email you unless you ask us to.
If you are very concerned about your anonymity, we absolutely encourage you to sign up for a fake gmail or yahoo mail account and use that to register with on IIN. If you need your email address changed, you can do so via the Settings page on the site.